LAPG Certificate in Practice Management

Craig Keenan and Beverley Watkins receive their certificates - October 2016. With (LR) Carol Storer, Matthew Howgate and Vicky Ling Photo: Robert Aberman.

Craig Keenan and Beverley Watkins receive their certificates for completing the course (October 2016). With course tutors (LR) Carol Storer, Matthew Howgate and Vicky Ling
Photo: Robert Aberman

Successfully piloted in 2015, the Certificate in Practice Management combines face-to-face training with online learning and materials to provide an accessible and affordable management training programme for busy lawyers and practice managers.

Download the Brochure for more information: LAPG CPM

‘I would recommend the CPM to other people, especially people who are relatively new to management.’ (Newly qualified solicitor) ‘I really enjoyed it, I thought it was great.’ (Manager with over 10 years’ experience)

Almost 90% of employers said they noticed that their colleague had increased confidence after the course and 100% said their management skills had improved.

The course trainers include: Matthew Howgate, Vicky Ling, Carol Storer, Andrew Otterburn, David Gilmore and Jo Edwards.

The CPM provides 60 hours of specialist training including both active face-to-face sessions and online. The full course fee is £999+VAT for members of LAPG and £1,299+VAT for non-members, which covers face-to-face and online course work, printed training materials, two text books, ‘grab and go’ guides, buffet lunches and refreshments.

We’re now concluding our latest course, have set the dates for our second 2017 course, will be in London on the following dates:

Session 1: Financial Management – 22 September 2017

Session 2: Business Planning and Risk Management – 27 October 2017

Session 3: Legal Aid Contracting and Developing Profile – 21 November 2017

Session 4: Managing People – 26 January 2018

NfP Session: Fundraising and Income Generation – Date TBC (NfP participants only)


Thanks to the Future Advice Fund for supporting us to develop new NfP-specific content.  This is additional content for NfP participants only and is provided at no extra cost.  The additional topics may include:

  • innovation and new ways of working
  • generating income and reducing expenditure
  • building partnerships and strengthening existing ties
  • strategic planning for advice agencies
  • operating structures (charities, CIC’s. companies limited by guarantee etc.)
  • performance management in an NfP context
  • raising profile through online presence, social media and other marketing techniques
  • strategic fundraising

If you would like to discuss the course of book your place please email

Practical tools you can use from day 1! The course is designed around the Law Society LEXCEL standard (Version 6), the Specialist Quality Mark and the SRA competence framework.

The programme covers key areas including strategy, business planning and marketing, financial management, management information and dashboards, people and performance management, information management, compliance and risk management. For legal aid practitioners, it also covers managing a legal aid contract and working with the Legal Aid Agency.

Comments from delegates on the pilot course:

‘We’ve got a website but we’re not maximizing it. The session gave us tools we will use. Will really help.’

‘I thought the session was a bit different – interesting. We’re introducing dashboards at partnership and team level; time targets, costs and average fees.’

‘I can now critique and analyse our accounts.’

‘We have changed the way supervision is structured.’

Training & Support Programme for NfP Advice Providers

LAPG has been commissioned by the Legal Education Foundation to deliver a training and support programme drawing on the resources and best practice developed under the Future Advice Fund.  The Fund has closed to new applications but over 40 projects across the country have explored the themes of:

  • developing, implementing and replicating ideas for restructuring and organizational development that seek to put agencies on a more sustainable footing
  • generating tools, resources and lessons on the future sustainability of advice services that benefit the wider advice sector
  • using results from this program to influence the policy and funding environment for advice.

LAPG will now be using the resources developed by FAF projects to deliver a series of workshops and provide dedicated support to enable NfP advice providers to implement positive change.  We have now delivered four workshops, focusing on innovative ways of generating income and developing profile using social media and online platforms.  We have provided introductory sessions and more intensive workshops designed to help participants build new ideas into their strategic plans.

The 2017 workshop programme will be released soon, with events planned in London, Birmingham and Manchester.  Resources will also be made available online to ensure NfPs have access to the information they need to improve their sustainability.

Pop-Up post-LASPO Briefings

Since 1st April 2013 we’ve had a constant stream of emails from practitioners asking for guidance and help with LASPO and LAA related issues. We offer catch-up training on the post LASPO civil legal aid scheme and the LAA’s approach.  Please email us your post LASPO challenges and we will aim to cover them in any future courses. Many thanks to Bindmans, QualitySolicitors Jackson Canter and Shelter for hosting our first three Pop-Up course of 2016, in London, Liverpool and Manchester respectively.  The courses were a real success, with excellent feedback from delegates.

As your representative, we are in constant contact with the Law Society, the Legal Aid Agency and other representative bodies and are directly involved in key meetings and briefings. We will share information gathered in those meetings at these pop-up sessions. The training will be delivered by our Director, Carol Storer, and by Matthew Howgate, LAPG committee member and legal aid consultant. We also host a social after the briefing to give an opportunity for an informal discussion with Carol and Mathew as well as an opportunity to exchange and share local information.
Trainers Matt Howgate and Carol Storer will cover as many aspects of civil legal aid work as can be packed into two hours. Last time we ran this course we covered CCMS, domestic violence evidential requirements, judicial review changes, residence test, top tips from the LAA, audits and peer reviews, financial eligibility and much more. We will update those subjects and add in whatever you want so if you book on the course let us know what you want us to cover. There will be drinks and nibbles afterwards for people to relax and chat. The briefings will accrue two hours for your Training Record. Cost £30 incl. VAT for members £50 incl. VAT for non-members.
Our next course dates are: Oxford – at Turpin Miller’s office – Fountain House, Parkway Court, John Smith Drive, Oxford Business Park (South), Oxford OX4 2JY Date to be announced ASAP following the postponement of the course scheduled for 19 May 2016. To connect with the firm see and @TurpinMillerFam

Management Course: Stage 1

This was a compulsory course to be undertaken by solicitors between qualification and the end of the third year of practice.

We are not currently running this course and have incorporated the relevant elements into the LAPG Certificate in Practice Management.

LAPG is always happy to develop courses for members and to run courses in-house. Please contact us to discuss courses and prices